COVID-19 Update: Delivery times may be longer than usual. Free U.S. Standard Shipping On Orders $50+ (details)

Return Policy

We offer full refunds (excluding shipping charges) for items returned within 30 days of the purchase date.

Items returned after 30 days of the purchase date are eligible for store credit.

Items marked as "FINAL SALE" can not be returned.

Please note, in order for a return to be processed all items must be in their original packaging and condition.

Send items back to us at:

Promise Paks
2580 West Camp Wisdom Rd
Ste 100, PMB 109
Grand Prairie Texas 75052

Promise Paks does not reimburse shipping costs